term of service
Term of Service
By commissioning, purchasing from, or working with Calnite (“the Artist”), you (“the Client/Commissioner”) agree to the following Terms of Service. These Term of Service applies unless other agreements are made beforehand.
last updated: July 2026
1. General terms
Do not copy, reference, or trace my art and designs.
My art & design may not be used on AI or NFT.
The Client must provide clear and accurate references, instructions, and requirements before work begins.
I only accept Pinterest boards or Google Doc Ref if you are commissioning a character design.I'm not responsible for issues caused by unclear or incomplete instructions and reference images provided.
2. Prices
All prices are listed in Swiss Francs (CHF) unless stated otherwise.
Listed prices for illustration commissions are base prices for one simple character that already has a design reference and for non-commercial use only. Prices are subject to change at any time without prior notice.
Prices vary depending on:
Complexity
Style
Commercial usage
Deadline urgency
Number of characters/elements
Revisions requested
Characters without a proper reference (mood board/doc of random images with description) will be considered custom and may cost CHF 50-200 additionally.
3. Payment
Payments can be made through: Stripe (Invoice send by e-mail, paid with cards) and Wise (Bank transfer). Paypal can be used as last resort.
Payment plans are available for commission over CHF 200.
Payment plans can be 1/2 (paying 50% upfront and 50% after a sketch is approved) to 1/8 custom plans.
The payment can be made after each commission stage, weekly, bi-weekly or, for cases like Vtuber model, monthly.
Delayed payments may result in Delayed Delivery or Cancellation of the commission.
4. Commercial usage
Commercial Usage and NDA terms must be discussed beforehand to calculate the price.
Non-commercial
The artwork cannot be used for streaming on any platform, but may be used as profile pictures and banners or posted on social media with credit. The artwork is not intended for or directed towards, commercial advantage or monetary compensation.
Semi-commercial
The artwork can be used for streaming on any platform, as profile pictures and banners, posting on social media with credit, Non-commercial game projects for Jams. The artwork is not intended for or directed towards, commercial advantage or monetary compensation.
Full-commercial
The artwork can be used for merchandise, images used in games and novels, sold publications, and online or offline advertisements and commercial promotions. anything that is intended to make a profit directly with my work would be considered commercial use.
Commercial use does not mean you can post my work without crediting me.
NDA
A Non-Disclosure Agreement (NDA) is a legal agreement that protects confidential information shared between parties during a project or collaboration. It helps ensure that sensitive business information, creative concepts, project details, and other proprietary materials remain confidential and are not disclosed or used for purposes outside the agreed scope of work.
5. Rights & credits
6. Queue slots & work in process
Commission queue and status can be checked on my to-do list.
If you have not ordered a rushed commission, you may only ask for the wips/status of your commission once a week.
I will send you wip/s during the commission process, I will only continue my work once they get approved by you. Delayed feedback will result in delayed delivery accordingly.
I will not completely redo a commission from scratch, such as changing poses/outfits, after the sketch is approved.
7. Revisions
There will be no revisions for sketch, surprise me and skeb commission, changes and revision are not available for this type of commission.
For non-skeb comms:
1 major revision in the sketching phase
Up to 3 minor revisions after the sketch phase
More revision requests will cost CHF 20-50 each time depending on the complexity.
Mistakes from my side will not be charged. Mistakes by unclear instruction and reference provided will be charged.
Major revisions include:
Pose changes
Redesigns
Composition changes
Minor revisions include:
Color adjustments
Small changes edits
Expression tweaks
Nitpicking my art style and small details (that are irrelevant in the final product) will result in additional charges starting from CHF 50.
8. Delivery
I only offer digital commissions there will never be a physical delivery.
Final files will be delivered, depending on agreement, via Discord, Google Drive or E-mail.
You will receive a jpg for static images and a gif or mp4 for animation, if you want a specific file type let me know beforehand.
PSD, layered, or transparent files cost 50 - 100% additionally. This exclude Vtuber Model and Sprite Art.
The commissioner is responsible for downloading and backing up files after delivery. I'm not responsible for storing files indefinitely.
9. Turn around time & deadline
Commissions can vary from within a few days to 3 months. This applies to when I start your commission, not when you paid for the commission, or when you are added to the queue.
I reserves the right to pause work due to (and you will be notified):
Illness
Emergencies
Burnout
Personal circumstances
Technical issues
You may ask for a deadline beforehand, I will only accept it if I am confident to finish it in your given time. if I accept and can't finish them due to private reasons, you will be notified.
Rush deadline will cost 50-100% more depending on the rush.
10. Refund policy
Refund will only be issued if I have not started working on your commission, and you will be refunded only 50% of the paid amount.
If I have started working on your commission and sent you wips, you will not receive a refund.
You will receive a full refund if I cancel your commissions and have not started working on it.
Chargeback is a violation of my term of service.
11. Violations of these terms
If you violate these Terms I may, at my discretion and where appropriate:
Suspend or terminate your access to my services.
Cancel or refuse current or future commissions, orders, or collaborations.
Revoke any license granted to use our artwork, digital products, or other intellectual property.
Require the immediate removal or cessation of any unauthorized use of our work.
Take appropriate legal action to protect my rights.
12. Changes to this terms
This term of service may be updated from time to time. The latest version will always be published on this page.
Any updates to this Term of service will be applied to all old and new commissions.
that's the end of the terms, thank you for reading!
